Shipping & Returns

Last updated October 26, 2026

How orders ship

Orders ship directly from our distribution warehouse. In-stock parts usually leave within 1–2 business days. Parts marked Special order usually ship within 3–5 business days. You'll get a tracking number by email once your order ships.

We ship to addresses in the United States. Some parts can't be shipped to certain states; those parts are marked on their product page, and checkout won't let you send them to a restricted state.

Shipping rates

Order	Shipping
or more	Free
Under , total weight lb or less
Under , total weight over lb
Large item: over 50 lb, over 48" long, or two sides over 30" (exhaust kits, running boards, radiators)	+ each, even on free-shipping orders
Extra-large item: over 100 lb, over 96" long, or very bulky (bed rails, bumpers, big kits)	+ each, even on free-shipping orders
Freight-truck items (transmissions, some bumpers and lift kits)	Call for a delivered price

Large and extra-large items are marked on their product page, and the extra charge is shown in your cart before you check out. Carriers charge more for heavy and oversized packages, and this covers that cost.

Your exact shipping cost is shown in your cart and at checkout before you pay. Orders shipping to are charged sales tax () on the parts.

Damaged, missing or wrong parts

Please inspect your order when it arrives. If anything is damaged in shipping, missing, or not what you ordered, contact us within 7 days of delivery with your order reference and photos. We'll send a replacement or a full refund, including shipping, at no cost to you.

Returns

Changed your mind or ordered the wrong part? You can return most items within 30 days of delivery if they are:

New, uninstalled and unused
In the original, undamaged manufacturer packaging, with all hardware and instructions

How to return: call or email us first for a return authorization. Returns sent without one may be refused. We'll tell you where to send the part.

Costs: you pay return shipping, and a 15% restocking fee applies to returns that aren't our mistake. Original shipping charges aren't refunded. If we told you a part would fit your truck and it doesn't, there's no restocking fee.

Items that can't be returned

Parts that have been installed, modified, painted or used
Electrical parts, sensors, tuners and programmers once removed from their sealed packaging
Fluids, oils, sealants and chemicals once opened
Special-order and closeout items, unless they arrived damaged or incorrect

Refunds

Once we receive and inspect your return, we'll refund the original payment method, minus any restocking fee, within 5 business days. Your bank may take a few more days to show it.

Warranty

Parts are covered by their manufacturer's warranty. If a part fails, contact us and we'll help you start a claim with the manufacturer.

Questions

Call () or email . Have your order reference handy.